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SHIPPING POLICY

We’re sorry, products can only be billed or shipped to destinations within the United States, Canada, Alaska, Hawaii, and the U.S. Territories, including Puerto Rico, Guam, and U.S. Virgin Islands ONLY.  We apologize for any inconvenience.

Fresh Collagen Mask CANNOT be shipped. Only local pickup.

*Estimated delivery time may vary depending on the shipping destination.

The global situation may affect **Delivery times surrounding COVID-19. Please visit the USPS website (for orders within the United States).

***Express or expedited shipping will be extra and the sole responsibility of the customer.

When your order is processed, we will send you an order confirmation email.

When your order is shipped, we will send you a shipping confirmation email, including a tracking number for your shipment.

Orders are processed & shipped during regular business hours, Monday to Friday between 8:00am and 4:30pm EST. Orders received on Saturday and Sunday will be processed on the next business day.

SHIPPING INFORMATION

Estimated Delivery Dates*

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

SHIPPING METHOD COST

Basic   $8.50 

Overnight   $25.00

If your order only contains Hola! Beautiful/Beautiful Skin by HB Gift Cards, you will not be charged for Standard Shipping.

 

SHIPPING TIME FRAMES

Standard 2-5 business days

2nd Day 2 business days

Overnight 1 business day

Beautiful Skin by HB orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Please select the option that best suits your delivery needs during checkout.

Please note: all purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

Most orders shipped via Standard Service are processed and shipped in 1-2 business days, depending on product availability.

2nd Day and Overnight orders placed by 3:00 PM EST will be processed and shipped by the next business day, depending on product availability. 2nd Day and Overnight orders placed after 3:00 PM EST will be processed and shipped the next business day.

Please note that a signature may be required upon delivery for 2nd Day and Overnight shipments.

SHIPPING RULES AND CONDITIONS:

Some items sold by Beautiful Skin by HB/Hola! Beautiful requires special handling as specified by federal, state and local regulations governing the transport of these items.

  • The method of shipment for these items is dictated by these regulations. We comply with these regulations, therefore the shipment of some products to certain locations may not be possible.
  • If this affects your order, we regret any inconvenience and thank you for your understanding.
  • If you wish to provide an alternative physical address in the United States to which we can deliver, we will be happy to ship your full order.

Alaska, Hawaii, U.S. Territories

  • beautifulskinbyhb.online accepts orders being shipped to Alaska, Hawaii and the U.S. Territories (Puerto Rico, Guam, and U.S. Virgin Islands).
  • Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply. See shipping rules and restrictions.
  • Orders destined for U.S. Territories are delivered within 14-21 business days of the order’s ship date.
  • Priority shipping methods (2nd Day service or Overnight Shipping) are not available for certain locations in Alaska, Hawaii and the U.S. Territories.

If you have any questions concerning the shipment of your order, please use our Contact Us form or call us at 1-754-273-1389.

P.O. Boxes and APO/FPO/DPO Addresses

  • Most items may be shipped to a P.O. Box or Military APO/FPO/DPO addresses, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO/DPO addresses must be shipped via the United States Postal Service.

Please note that:

  • Orders destined for P.O. Boxes are delivered within 6-14 business days with Standard Shipping.
  • Orders destined for APO/FPO/DPO addresses are delivered within 14-21 business days of the order’s ship date and are not eligible for 2nd Day Service and Overnight Shipping.

International Locations

We’re sorry, products can only be billed or shipped to destinations within the United States and Canada. We apologize for any inconvenience.